Appliance Tagging Services (ATS) is an Australian franchise specialising in electrical appliance testing and tagging services. Established in 2006 by qualified electricians, ATS has become an expert in the field of electrical safety and testing & tagging. The company has developed its systems over decades and offers genuine ongoing repeat business to its franchisees.

• Two-week induction training course at the Melbourne Support Office
• Technical training on appliance testing and tagging procedures
• Business operations training
• Sales and marketing training
• Compliance and regulatory knowledge
• Customer service and client relationship management
• Access to existing client database
• Lead generation
• Research and development support
• Technical and operational support
• WHS advice and guidance
• Invoicing and debt collection services
• Data processing and preparation of reports
• Tender preparation assistance
• Local Area Marketing toolkit

A typical day for an ATS franchisee might include:

• Morning: Review schedule and prepare for the day's appointments
• Mid-morning to afternoon: Visit client sites to perform electrical appliance testing and tagging
• Between appointments: Complete documentation and update client records
• Late afternoon: Return to office/home base to process paperwork and prepare reports
• Evening: Respond to client inquiries and schedule future appointments
• Throughout the day: Manage staff (if applicable), address any operational issues, and ensure compliance with safety standards
• Regularly: Engage in marketing activities, network with potential clients, and stay updated on industry regulations

Franchisees are expected to be hands-on in the business, especially during the initial stages, to ensure smooth operations and maintain ATS's service standards. They should also set aside time each week to work on developing their local client base.

ATS looks for the following qualities in franchisees:

• Passion and enthusiasm
• Genuine interest in the safety industry
• Commitment to the highest level of customer service
• Loyalty to ATS and its customers
• Professionalism and accountability
• Strong team ethic
• No prior experience in electrical testing is required, as comprehensive training is provided