Couriers Please Franchise Business for Sale in South Wharf, VIC 3006
The Opportunity
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Company overview and history
- Founded in 1983, over 40 years of experience in the Australian courier industry
- More than 800 franchise partners, covering 95% of Australia
- Delivered over 30 million parcels in 2022; uses automation and offers apps for efficiency; over 3,000 Collection Points
- Fully owned subsidiary of Singapore Post
- Voted 'Best Carrier for 2023'; 5-star franchise rating; multiple awards including Canstar Blue '#1 Small Business Courier Service' 2021
Product/service offerings
- Parcel delivery services
- Courier services for businesses and individuals
- Automated tracking and delivery management systems
- Collection Points for convenient parcel pickup
- Interstate line-haul network for capital city consignments
- Network partners for regional deliveries
- International shipping to selected destinations
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Target market and industry trends
- Target market: Businesses and individuals requiring parcel delivery services, particularly in the booming e-commerce industry
- Industry trends: Growing e-commerce sector, increasing demand for efficient and reliable delivery services
Ongoing fees (royalties, marketing fees)
Specific ongoing fees are not publicly disclosed. However, typical franchise models include:
- Royalty fees (percentage of gross sales)
- Marketing or advertising fees
- Technology or software fees
Training and support provided to franchisees
- No prior experience required; online and on-road training available
- 'Ride-along' with an experienced partner for launch preparation
- Assigned franchise consultant for goal discussions and ongoing information
- 6-month growth consultation and continuous support from sales professionals
- Advanced tracking and delivery management systems for route optimization
- National sales support for customer acquisition
- Induction Training including award-winning Safe Driver Program
- Branded marketing collateral and centrally managed social media communications
- Customer integrations and online marketing support
Day in the life
- Early morning: Review delivery schedules and prepare for the day's routes
- Morning: Load parcels into the delivery van and begin deliveries
- Midday: Continue deliveries, manage any customer inquiries or issues
- Afternoon: Complete deliveries, possibly collect outgoing parcels from businesses
- Evening: Return to depot, process paperwork, and prepare for the next day
- Throughout the day: Use tracking systems to update delivery statuses and optimize routes
- Regularly: Maintain vehicle, manage finances, and implement local marketing strategies
- Ongoing: Prospect for new business and assist customers with day-to-day service enquiries
Franchisees are expected to be hands-on in the business, especially during the initial stages, to ensure smooth operations and maintain CouriersPlease's service standards. The more pick-ups and deliveries completed, the higher the earning potential.
Staffing requirements
Specific staffing requirements are not detailed in the available information. However, franchisees may need:
- Drivers for parcel delivery
- Administrative staff for managing bookings and customer service
- Possibly warehouse staff for sorting and managing parcels
Location requirements and territory information
- Franchise locations across ACT, NSW, QLD, SA, VIC, WA
- 18 depots in major cities across Australia
- Three new depots in Sydney, Melbourne, Perth (as of 2024)
- Exclusive territories based on postcode
Financing options available
Information on specific financing options is not publicly available. It is recommended that interested parties reach out to CouriersPlease using the 'Send Enquiry' function on Hattch to inquire about any financing assistance or partnerships they may offer to prospective franchisees.
Franchisee qualifications and experience required
- No prior experience necessary
- Minimum $15,000 or $25,000 initial investment (depending on package)
- Ability to operate a van and manage a delivery business
- Strong customer service skills
- Willingness to follow CouriersPlease systems and guidelines
- Enthusiasm, energy, positive attitude, and commitment to customer service excellence
- Professional presentation and friendly disposition
- Establishment of a Pty Ltd company with an ABN registration
Unique selling propositions and competitive advantages
- Established brand with over 40 years of experience
- Comprehensive training and support system
- Advanced tracking and delivery management systems
- Nationwide network covering 95% of Australia
- Multiple industry awards and recognitions
- Low entry and operating costs
- Autonomy to build your own business and maximise income
- Opportunity to develop a saleable asset
Challenges and potential risks for franchisees
- Competitive courier and delivery industry
- Fluctuating fuel costs affecting operational expenses
- Dependence on e-commerce trends and economic conditions
- Potential challenges in managing delivery schedules and customer expectations
- Adapting to technological changes in the delivery industry
Testimonials or success stories from current franchisees
- Anthony Windram: Over 33 years as a franchise partner, multiple territories, financial freedom, Franchise Partner of the Year 2023 award
- Vaishnavi: Joined in November, enjoys job satisfaction and flexibility, balances work and family life
- Dominic: Over 20 years in Cranbourne West, VIC, focuses on exceptional service and strong customer relationships
- Fred Heather: Three years in VIC, finds the journey challenging but rewarding, excellent customer service
- Harry Singh: Joined in 2020, plans to expand with a bigger van for ecommerce demand
- Coral Corrin: Runs a franchise with family on NSW's Central Coast for seven years, emphasizes family involvement
Application process and next steps for interested parties
- Reach out to CouriersPlease using the 'Send Enquiry' function on Hattch
- Participate in initial discussions with the franchise development team
- Review the Franchise Disclosure Document and other relevant information
- Complete the formal application process
- Undergo financial and background checks
- Sign the franchise agreement and complete the initial investment
- Begin the comprehensive training program
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Franchise Overview
Number of Franchises:
725
Number of Franchise Locations:
850
Number of Corporate Locations:
1
Franchise Partner Type:
Owner Operator
Opportunity Type:
New Franchise
Year Established:
1983
Investment Range:
$50K - $100K
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