The Graffiti Eaters, established in 1976 by David Flory, is an Australian-based franchise specialising in graffiti removal and prevention services. With over 37 years of experience, the company has grown from a pioneering graffiti removal enterprise to a market leader with a presence across Australia. The Graffiti Eaters has built a reputation for delivering high-quality, cost-effective graffiti removal solutions for a diverse range of properties, combining exceptional quality with time-efficient cleaning methods and guaranteed results. Now in its second generation of family ownership under the leadership of Managing Director Mark Mackenzie, the company is expanding through franchising, offering a proven business model with high barriers to entry.

• 'University of Graffitiology' comprehensive training program
• Theory and in-field training components covering:
  • Vehicle maintenance
  • Marketing and sales
  • Accounting
  • Service delivery
  • Customer relations
  • Estimating
• Year-round access to Business Development Managers, Workshop Managers, and Administration Managers
• 24/7 online training for franchisees and their staff
• Annual business planning process with monthly KPI review
• Monthly business meetings
• Quarterly one-on-one performance reviews with Business Development Manager
• Access to collective experience of over 70 years with 14 company-run vehicles
• Ongoing technical support through comprehensive intranet-based system and technician support blog

A typical day for a Graffiti Eaters franchisee might encompass:

• Morning: Reviewing the day's job schedule and preparing equipment and supplies
• Mid-morning to afternoon: Visiting client sites to perform graffiti removal, cleaning, or coating application services
• Between jobs: Conducting quick quotes for potential new clients using the letterbox drop system
• Afternoon: Following up on leads and providing estimates for upcoming projects
• Evening: Completing administrative tasks, such as invoicing and scheduling
• Ongoing activities:
  • Responding to emergency call-outs for 24/7 graffiti removal services
  • Maintaining equipment and restocking supplies
  • Attending to online inquiries and bookings through the company's website
  • Participating in training and development opportunities
  • Networking and building relationships with local businesses and community organizations
  • Monitoring and reporting on job progress using the company's cloud-based IT platform

As the business grows, franchisees may transition from hands-on work to managing a team of technicians and focusing on business development and customer relationships. The role offers a dynamic blend of practical skills, customer service, and entrepreneurship within The Graffiti Eaters network.

• No specific industry experience required, but a background in painting or coating application is advantageous
• Strong work ethic and commitment to following the franchise system
• Passion for delivering excellent customer service
• Willingness to learn and apply the comprehensive training provided
• Physical capability to perform the required cleaning and restoration work
• Basic business management skills or willingness to develop them
• Ability to work independently and manage time effectively
• Good communication skills for client interactions and business development
• Alignment with The Graffiti Eaters' core values: Passion, Dependability, Mastery, and Loyalty
• Financial capacity to meet the initial investment requirements