Nurse Next Door Franchise Business for Sale in Parramatta, NSW 2150
The Opportunity
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Frequently Asked Questions about Nurse Next Door
Company overview and history
Nurse Next Door is a home care services provider that entered the Australian market in 2018. Key points in its history and operations in Australia include:
2018: Awarded first international deal, the Australian Master Franchise, to Amber Biesse and Matt Fitton.
15 months later: Adapted brand and processes for the Australian market.
May 2020: Awarded first Franchise Partner on the Gold Coast.
By end of 2024: Over 50 franchise locations operating nationally.
Established presence in almost every state with 61 territories.
Comprehensive support includes a centralised customer contact centre and a 12-week Foundations Training program.
Achieved 10-year goals in just five years.
Growth driven by ageing population and NDIS.
Product/service offerings
Nurse Next Door Australia offers a wide range of home care services, including:
Live 24/7 Scheduling Support
Qualified & Insured Caregivers
Dementia & Alzheimer's Care
NDIS Disability Care
Continuity of Care
Full-Spectrum Home Care
Care Management
No Long-term Contracts
Companionship
End-of-life care
Image Gallery for Nurse Next Door
Target market and industry trends
The target market for Nurse Next Door in Australia includes older adults and individuals needing home care. Current industry trends include:
Consumer-directed care with personalised plans
Integration of wearable devices and telehealth
Focus on sustainability and eco-friendly practices
Emphasis on holistic wellbeing and lifestyle services
Significant workforce shortages in home care
New Aged Care Act and standardised assessment system
Technological advancements for operational efficiency
Projected market growth from $4.3 billion in 2022 to $8.9 billion by 2030
Ongoing fees (royalties, marketing fees)
Ongoing fees include:
5% royalty fee
1% branding fund fee
Other miscellaneous fees
Training and support provided to franchisees
Nurse Next Door provides comprehensive training and support to its franchisees in Australia, including:
12-week Foundations Training program covering operations, business necessities, people and culture, brand knowledge, sales, and marketing
Partner Immersion Week for hands-on experience with clients and Care Designers
Assignment of a key team member for setup assistance, including online marketing and hiring
Ongoing coaching and support for business growth
Bi-annual System Wide events for updates and networking
Centralised customer contact centre in Melbourne for additional support
Opportunity to observe and participate in operations at the corporate-owned location in Melbourne
Focus on continuous development, including clinical oversight and compliance with a Registered Nurse on staff
Day in the life
Early Morning (6:00 AM - 8:00 AM): Review schedules, address any overnight issues or last-minute changes to caregiver assignments.
Morning (8:00 AM - 12:00 PM): Conduct team meetings, handle client inquiries, perform quality checks on care delivery, and manage administrative tasks.
Midday (12:00 PM - 2:00 PM): Network with healthcare professionals and community organizations, attend to marketing activities.
Afternoon (2:00 PM - 5:00 PM): Conduct client assessments, develop care plans, and meet with potential clients or their families.
Evening (5:00 PM - 7:00 PM): Follow up on caregiver reports, address any client concerns, and plan for the next day.
Night (As needed): Be available for emergency calls or urgent client needs, showcasing the 24/7 support Nurse Next Door offers.
Throughout the day, franchisees balance hands-on care management with business operations, leveraging Nurse Next Door's systems and support to ensure efficient and high-quality service delivery.
Staffing requirements
Staffing requirements for a Nurse Next Door franchise typically include:
Franchise Owner/Operator: Full-time involvement, especially in the first year
Care Designers: Staff to handle client assessments and care planning
Caregivers: Qualified and insured professionals to provide in-home care services
Administrative Staff: To manage scheduling, billing, and office operations
Registered Nurse: For clinical oversight and compliance
Marketing Coordinator: To manage local marketing efforts
The exact number of staff will vary based on the size of the territory and client base. Franchisees are responsible for recruiting and managing their team, with support from Nurse Next Door's corporate office
Location requirements and territory information
Location requirements and territory information for Nurse Next Door franchises in Australia include:
Available in all major capital cities and larger regional towns
Top markets include Hobart, Adelaide, Perth, Wollongong, Darwin, Launceston
Various regional areas such as Bathurst, Eastern Suburbs, Central Coast, Dubbo
Protected territories based on postcodes
Encourages collaboration with neighbouring franchise partners
Leverage local knowledge and relationships
Existing locations in ACT, NSW, QLD, VIC, WA
Seeking expansion into NT, SA, TAS
Financing options available
While specific financing options are not detailed in the available information, potential franchisees may consider:
Traditional bank loans
Small Business Administration (SBA) loans
Retirement account rollover for business startups (ROBS)
Home equity loans or lines of credit
Personal loans or savings
It's recommended that interested parties discuss financing options directly with Nurse Next Door during the application process, as they may have partnerships or preferred lenders to assist with franchise financing.
Franchisee qualifications and experience required
Qualifications and experience required for Nurse Next Door franchisees in Australia include:
Strong business acumen and management skills
Leadership experience and ability to build and manage teams
Passion for providing high-quality care services
Financial capacity to meet the initial investment requirements
Commitment to full-time involvement, especially in the first year
Excellent communication and interpersonal skills
Ability to follow and implement the Nurse Next Door system
Community involvement and networking capabilities
While healthcare experience can be beneficial, it is not mandatory. Nurse Next Door provides comprehensive training to equip franchisees with the necessary skills and knowledge.
Unique selling propositions and competitive advantages
Nurse Next Door's unique selling propositions and competitive advantages in the Australian market include:
Centralized 24/7 Care Services Platform: Efficient scheduling and support
Tailored Care Plans: Personalised services for each client
Comprehensive Training and Support: 12-week program and ongoing assistance
Qualified and Insured Caregivers: Ensuring high-quality care
No Long-term Contracts: Flexibility for clients
Emphasis on Happier Ageing and Independence: Unique care philosophy
Core Values: Making Lives Better, Passionate About Making a Difference, Admire People
Challenges and potential risks for franchisees
Competitive market: The home care industry in Australia is growing rapidly, leading to increased competition from both established providers and new entrants.
Regulatory compliance: Staying up-to-date with changing healthcare regulations and maintaining compliance can be challenging and time-consuming.
Staffing issues: The industry faces significant workforce shortages, making it difficult to recruit and retain qualified caregivers.
Client acquisition and retention: Building a client base and maintaining long-term relationships in a competitive market can be challenging.
Financial management: Balancing operational costs with pricing to remain competitive while maintaining profitability.
Technology adoption: Keeping up with technological advancements in the healthcare industry and implementing them effectively.
Quality control: Ensuring consistent, high-quality care across all clients and caregivers.
Work-life balance: The nature of home care services often requires 24/7 availability, which can be demanding for franchisees.
Other nearby franchises
Franchise Overview
Number of Franchises:
26
Number of Franchise Locations:
37
Number of Corporate Locations:
4
Franchise Partner Type:
Owner Operator
Opportunity Type:
New Franchise
Year Established:
2019
Investment Range:
$100K - $300K
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