• Founded in 1983, over 40 years of experience in the Australian courier industry
• More than 800 franchise partners, covering 95% of Australia
• Delivered over 30 million parcels in 2022; uses automation and offers apps for efficiency; over 3,000 Collection Points
• Fully owned subsidiary of Singapore Post
• Voted 'Best Carrier for 2023'; 5-star franchise rating; multiple awards including Canstar Blue '#1 Small Business Courier Service' 2021

• No prior experience required; online and on-road training available
• 'Ride-along' with an experienced partner for launch preparation
• Assigned franchise consultant for goal discussions and ongoing information
• 6-month growth consultation and continuous support from sales professionals
• Advanced tracking and delivery management systems for route optimization
• National sales support for customer acquisition
• Induction Training including award-winning Safe Driver Program
• Branded marketing collateral and centrally managed social media communications
• Customer integrations and online marketing support

• Early morning: Review delivery schedules and prepare for the day's routes
• Morning: Load parcels into the delivery van and begin deliveries
• Midday: Continue deliveries, manage any customer inquiries or issues
• Afternoon: Complete deliveries, possibly collect outgoing parcels from businesses
• Evening: Return to depot, process paperwork, and prepare for the next day
• Throughout the day: Use tracking systems to update delivery statuses and optimize routes
• Regularly: Maintain vehicle, manage finances, and implement local marketing strategies
• Ongoing: Prospect for new business and assist customers with day-to-day service enquiries

Franchisees are expected to be hands-on in the business, especially during the initial stages, to ensure smooth operations and maintain CouriersPlease's service standards. The more pick-ups and deliveries completed, the higher the earning potential.

• No prior experience necessary
• Minimum $15,000 or $25,000 initial investment (depending on package)
• Ability to operate a van and manage a delivery business
• Strong customer service skills
• Willingness to follow CouriersPlease systems and guidelines
• Enthusiasm, energy, positive attitude, and commitment to customer service excellence
• Professional presentation and friendly disposition
• Establishment of a Pty Ltd company with an ABN registration