MailPlus Franchise Business for Sale in Fortitude Valley, QLD 4006

MailPlus is an Australian courier and logistics company founded in 1997 by Chris Burgess. The company has grown significantly over the years:

• Initially aimed to provide efficient and cost-effective mail services for businesses
• Expanded into eCommerce logistics, offering express delivery and detailed tracking
• Currently serves over 30,000 customers and moves millions of parcels annually
• Operates with over 140 franchisees and 250 vehicles
• Focuses on strong customer relationships and tailored services for small and medium-sized businesses

• Australia-wide Express Delivery: 1-2 days delivery across Australia
• National Flat-rate Prices: Predictable rates for items up to 5kg
• Seamless Integrations: Works with platforms like Shopify
• Same-Day Pick-ups and Lodging: Saves time for businesses
• Multi-Carrier Options: Includes StarTrack Premium
• Direct Messaging with Drivers: For urgent requests
• Transparent Pricing: No hidden fees, eco-friendly packaging options
• Real-Time Tracking: Updates on shipment status and location
• Shipping Platform - ShipMate: Free platform for streamlined shipping

MailPlus targets both business-to-business (B2B) and business-to-consumer (B2C) markets, primarily serving small to medium businesses with local pick-up and delivery services. The courier and delivery industry in Australia is experiencing significant growth:

• Projected growth of the Australian Courier, Express, and Parcel (CEP) market to USD 11.75 billion in 2025 and USD 15.02 billion by 2030, with a CAGR of 5.03% from 2025 to 2030
• 80% of Australian households engaged in online shopping in 2023, increasing demand for courier services
• Growing consumer preference for brands committed to reducing environmental impact
• Increased adoption of automation and robotics in logistics, including IoT devices and AI-driven tools
• 44% of consumers willing to abandon a purchase if delivery exceeds two days
• Fastest-growing segments: Express delivery (CAGR of 5.76%) and B2C market (CAGR of 6.54%) from 2025 to 2030

• Minimum ongoing payments: $5,000 to $100,000 per year
• Service fees for mail and parcel delivery, registered mail items, signature items, and other services
• Account administration fee: up to $9.90 GST inclusive per monthly invoice
• Late payment fees may apply

• Comprehensive one-on-one training from operational, sales, finance, and IT teams
• Ongoing support with dedicated account managers and tracking systems
• Access to a proven business model and template documents
• Branded marketing collateral and digital strategies

A typical day for a Mail Plus franchisee in Australia involves several key activities:

• Mail and Parcel Collection and Delivery
• Managing pickups and lodgements of Australia Post items
• Collecting and lodging express banking
• Engaging in local territory prospecting
• Ensuring timely pickups and deliveries
• Providing excellent customer service

This routine is supported by training and ongoing support from the Mail Plus team, including sales and marketing assistance.

Staffing needs may vary based on the size of your operation, but typically include:

• Drivers/couriers (potentially just yourself initially)
• Administrative support (as the business grows)

• A home office for administration
• Secure parking for delivery vehicles
• Exclusive territories offered to franchisees, ensuring a protected area for business operations
• Specific size and boundaries of territories may vary based on factors such as population density and business concentration

To learn about specific financing options available for MailPlus franchises, it is recommended that you reach out to MailPlus using the 'Send Enquiry' function on Hattch. MailPlus may offer financial support for new van purchases and brand wrapping.

• Strong customer service skills
• Valid driver's licence
• Financial capacity to invest
• Willingness to follow a proven system
• Sales-oriented mindset (beneficial)
• No prior logistics experience necessary

• Flexible hours and autonomy
• Proven business model with comprehensive training and support
• Growing market demand for delivery services
• No shop-front necessary
• Steady, recurring income
• Exclusive territories
• Dedicated support from Head Office
• Non-retail B2B opportunities

• High competition in the delivery market
• Managing customer expectations
• Regulatory compliance complexities
• Investment in technology
• Hands-on involvement required
• Fluctuations in fuel costs
• Adapting to changing technology in the logistics industry

• Ratu: Transitioned from the arts and entertainment industry to logistics; praised MailPlus support; enjoys customer relationships.
• Alistair: Adapted during COVID-19 by redirecting deliveries to residential areas; values flexible work hours for family time.
• Ricky Zammit: Former chef; enjoys work-life balance and client interaction with MailPlus.
• Tom Williams: Transitioned after redundancy; appreciates flexible hours and good income stream.
• Jason Baldwin: Former contractor; values business ownership, security, and MailPlus support.
• Nick Fahie: Values business control and MailPlus support; recommends comparing franchises for value.

1. Reach out to MailPlus using the 'Send Enquiry' function on Hattch
2. Initial screening and information exchange
3. Detailed franchise disclosure document review
4. Face-to-face meetings and territory analysis
5. Final application and approval process