Nurse Next Door Franchise Business for Sale

Nurse Next Door is a home care services provider that entered the Australian market in 2018. Key points in its history and operations in Australia include:

• 2018: Awarded first international deal, the Australian Master Franchise, to Amber Biesse and Matt Fitton.
• 15 months later: Adapted brand and processes for the Australian market.
• May 2020: Awarded first Franchise Partner on the Gold Coast.
• By end of 2024: Over 50 franchise locations operating nationally.
• Established presence in almost every state with 61 territories.
• Comprehensive support includes a centralised customer contact centre and a 12-week Foundations Training program.
• Achieved 10-year goals in just five years.
• Growth driven by ageing population and NDIS.

Nurse Next Door Australia offers a wide range of home care services, including:

• Live 24/7 Scheduling Support
• Qualified & Insured Caregivers
• Dementia & Alzheimer's Care
• NDIS Disability Care
• Continuity of Care
• Full-Spectrum Home Care
• Care Management
• No Long-term Contracts
• Companionship
• End-of-life care

The target market for Nurse Next Door in Australia includes older adults and individuals needing home care. Current industry trends include:

• Consumer-directed care with personalised plans
• Integration of wearable devices and telehealth
• Focus on sustainability and eco-friendly practices
• Emphasis on holistic wellbeing and lifestyle services
• Significant workforce shortages in home care
• New Aged Care Act and standardised assessment system
• Technological advancements for operational efficiency
• Projected market growth from $4.3 billion in 2022 to $8.9 billion by 2030

Ongoing fees include:

• 5% royalty fee
• 1% branding fund fee
• Other miscellaneous fees

Nurse Next Door provides comprehensive training and support to its franchisees in Australia, including:

• 12-week Foundations Training program covering operations, business necessities, people and culture, brand knowledge, sales, and marketing
• Partner Immersion Week for hands-on experience with clients and Care Designers
• Assignment of a key team member for setup assistance, including online marketing and hiring
• Ongoing coaching and support for business growth
• Bi-annual System Wide events for updates and networking
• Centralised customer contact centre in Melbourne for additional support
• Opportunity to observe and participate in operations at the corporate-owned location in Melbourne
• Focus on continuous development, including clinical oversight and compliance with a Registered Nurse on staff

• Early Morning (6:00 AM - 8:00 AM): Review schedules, address any overnight issues or last-minute changes to caregiver assignments.
• Morning (8:00 AM - 12:00 PM): Conduct team meetings, handle client inquiries, perform quality checks on care delivery, and manage administrative tasks.
• Midday (12:00 PM - 2:00 PM): Network with healthcare professionals and community organizations, attend to marketing activities.
• Afternoon (2:00 PM - 5:00 PM): Conduct client assessments, develop care plans, and meet with potential clients or their families.
• Evening (5:00 PM - 7:00 PM): Follow up on caregiver reports, address any client concerns, and plan for the next day.
• Night (As needed): Be available for emergency calls or urgent client needs, showcasing the 24/7 support Nurse Next Door offers.

Throughout the day, franchisees balance hands-on care management with business operations, leveraging Nurse Next Door's systems and support to ensure efficient and high-quality service delivery.

Staffing requirements for a Nurse Next Door franchise typically include:

• Franchise Owner/Operator: Full-time involvement, especially in the first year
• Care Designers: Staff to handle client assessments and care planning
• Caregivers: Qualified and insured professionals to provide in-home care services
• Administrative Staff: To manage scheduling, billing, and office operations
• Registered Nurse: For clinical oversight and compliance
• Marketing Coordinator: To manage local marketing efforts

The exact number of staff will vary based on the size of the territory and client base. Franchisees are responsible for recruiting and managing their team, with support from Nurse Next Door's corporate office

Location requirements and territory information for Nurse Next Door franchises in Australia include:

• Available in all major capital cities and larger regional towns
• Top markets include Hobart, Adelaide, Perth, Wollongong, Darwin, Launceston
• Various regional areas such as Bathurst, Eastern Suburbs, Central Coast, Dubbo
• Protected territories based on postcodes
• Encourages collaboration with neighbouring franchise partners
• Leverage local knowledge and relationships
• Existing locations in ACT, NSW, QLD, VIC, WA
• Seeking expansion into NT, SA, TAS

While specific financing options are not detailed in the available information, potential franchisees may consider:

• Traditional bank loans
• Small Business Administration (SBA) loans
• Retirement account rollover for business startups (ROBS)
• Home equity loans or lines of credit
• Personal loans or savings

It's recommended that interested parties discuss financing options directly with Nurse Next Door during the application process, as they may have partnerships or preferred lenders to assist with franchise financing.

Qualifications and experience required for Nurse Next Door franchisees in Australia include:

• Strong business acumen and management skills
• Leadership experience and ability to build and manage teams
• Passion for providing high-quality care services
• Financial capacity to meet the initial investment requirements
• Commitment to full-time involvement, especially in the first year
• Excellent communication and interpersonal skills
• Ability to follow and implement the Nurse Next Door system
• Community involvement and networking capabilities

While healthcare experience can be beneficial, it is not mandatory. Nurse Next Door provides comprehensive training to equip franchisees with the necessary skills and knowledge.

Nurse Next Door's unique selling propositions and competitive advantages in the Australian market include:

• Centralized 24/7 Care Services Platform: Efficient scheduling and support
• Tailored Care Plans: Personalised services for each client
• Comprehensive Training and Support: 12-week program and ongoing assistance
• Qualified and Insured Caregivers: Ensuring high-quality care
• No Long-term Contracts: Flexibility for clients
• Emphasis on Happier Ageing and Independence: Unique care philosophy
• Core Values: Making Lives Better, Passionate About Making a Difference, Admire People

• Competitive market: The home care industry in Australia is growing rapidly, leading to increased competition from both established providers and new entrants.
• Regulatory compliance: Staying up-to-date with changing healthcare regulations and maintaining compliance can be challenging and time-consuming.
• Staffing issues: The industry faces significant workforce shortages, making it difficult to recruit and retain qualified caregivers.
• Client acquisition and retention: Building a client base and maintaining long-term relationships in a competitive market can be challenging.
• Financial management: Balancing operational costs with pricing to remain competitive while maintaining profitability.
• Technology adoption: Keeping up with technological advancements in the healthcare industry and implementing them effectively.
• Quality control: Ensuring consistent, high-quality care across all clients and caregivers.
• Work-life balance: The nature of home care services often requires 24/7 availability, which can be demanding for franchisees.